Complete Terms & Conditions for Smiley's Paradise

Effective Date: 29 May 2025
Last Updated: 29 May 2025

1. Acceptance of Terms

By accessing https://smileysparadise.co.za ("Site"), you agree to:

• Comply with these Terms & South African laws.

• Be 18+ years old or supervised by a legal guardian.

• Accept electronic communications as legally binding.

2. Account Registration

To purchase products:

• Provide accurate, current information.

• Safeguard your password (you’re responsible for account activity).

• Notify us immediately of unauthorized use: support@smileysparadise.co.za.

3. Orders & Payment

3.1. Pricing

• All prices in ZAR (R), inclusive of 15% VAT.

• Prices subject to change without notice.

3.2. Payment Methods

We accept:
✅ Credit/Debit Cards (Visa, Mastercard)
✅ Bank EFT
✅ aCoin Payments (cryptocurrency/digital wallet)
✅ Third-party gateways (e.g., Peach Payments)

3.3. aCoin-Specific Terms

• Conversion: Prices displayed in ZAR. aCoin payments convert at real-time market rates.

• Irreversibility: Transactions cannot be reversed once blockchain-confirmed.

• Refunds: Issued in ZAR only (not cryptocurrency) to original payment method.

• User Responsibility:

  • Ensure sufficient wallet balance.

  • Verify wallet address accuracy (errors are non-recoverable).

• Volatility Risk: You bear all cryptocurrency value fluctuations.

• Network Fees: Deducted from your wallet (non-refundable).

4. Delivery

• Shipping: Via trusted partners (e.g., The Courier Guy).

• Timelines: Estimated, not guaranteed.

• Risk Transfer: Products become your responsibility upon delivery.

• International Orders: Import taxes/duties payable by buyer.

5. Returns & Refunds

Governed by our Return Policy:

• Defective Items: 7-day return window (full refund/replacement).

• Non-Defective Items: 14-day return window (15% restocking fee).

• aCoin Refunds: Processed in ZAR at original transaction’s exchange rate.

6. Intellectual Property

All content (logos, text, images) is owned by:

• Smiley’s Paradise

• Licensors (e.g., Esquire Technologies).
  Unauthorized use triggers legal action.

7. Limitations of Liability

We are not liable for:

• Indirect damages (lost profits, data loss).

• Product misuse or third-party modifications.

• Events beyond our control (force majeure).

• aCoin-Specific:

  • Network failures.

  • Cryptographic errors/wallet breaches.

  • Regulatory changes affecting crypto transactions.
    Maximum liability: Purchase price of the product.

8. Privacy

Your data is protected under our Privacy Policy, compliant with:

• POPIA (South Africa).

• Financial Intelligence Centre Act (FIC Act) for aCoin transactions.

9. User Conduct

You agree not to:

• Use the Site for illegal activities.

• Disrupt functionality (hacking, spamming).

• Infringe on intellectual property rights.

10. Governing Law & Disputes

• Jurisdiction: South African law (Gauteng courts).

• Dispute Resolution: First attempt mediation through the Consumer Goods and Services Ombud.

11. Changes to Terms

We may update these terms at any time. Continued use = acceptance.

12. Contact Us

For questions/disputes:

• Email: support@smileysparadise.co.za

• Phone: +27 76 072 1344

• Hours: Mon-Fri, 9:00 AM – 5:00 PM SAST

aCoin Compliance Notice

• Transactions subject to FIC Act reporting requirements.

• We may request ID verification for payments > R25,000.

• Third-party terms: aCoin’s Policies apply.